No one is responding

I’ve asked twice now for a pin reminder and no-one is responding! I can’t use my account properly! :’(

Not sure if the phone can help with this, have you tried giving them a call since it’s urgent? If not do you have the option to mark a chat as urgent on the app?

you have looked under “Account” and “PIN” in the app - presumably ?

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I’ve done that, they’ve responded positively when I called them. Fingers crossed…

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