Issue: absence of cancel button in payments scheduled tab
Details to reproduce: Open up
OS: iOS
Device: iPhone 12
App Version: iOS 26
Screenshots:
So there’s meant to be a cancel button somewhere on here but I can’t see one for the life of me. Chat support was useless and just kept telling me to cancel it at the vendor’s end which I’d already done anyway.
That’s because this is a card payment, rather than a direct debit so you’ll need to cancel directly with Disney+ 
If you’ve ended your sub with Disney you just need to turn off repeating payment and it’ll remove off your scheduled payments.
Because that’s what you need to do 
Thanks. ah, so all of the 6 outgoing monthly payments I’ve got setup are not direct debits so none will have a Cancel button?
yes but the chat line person didn’t tell me why there was no cancel button which has now been explained on here.
Thanks Carlo. Got stuck on the cancellation issue and wondered if your suggestion might be the answer.
Thanks for getting back everyone. Not been in Monzo long so more used to conventional banking. Greatly appreciate all the helpful replies.
Aye, and apologies but I viewed your post from the moderator review which didn’t show the final few sentences and so missed you’d already cancelled it with Disney+!
@Carlo1460 is spot on that you might need to also move the option so that it’s not down as a recurring payment. If you don’t do this then it doesn’t mean the payment will still come out of your account but it will continue to predict it for you in trends / elsewhere in the app 
No problem and apologies accepted Dan5.
