New Phone problem updating

[julessailing]

Hi, I have installed the app on a new phone, received the email log in etc.
I can access the account but it won’t update, When I try to access the Accounts page it says user authentication required. I cannot sent chat messages to Monzo.

Background: Old phone had water damage and unusable, i was using a temporary phone which i have deleted the app on but could see the updated transaction and balance.

Any help appreciated, Many thanks

[tbutz (🏳️‍🌈 Producer of "low value commentary")]

Delete and reinstall the app.

[Anarchist (Press ‘Help’ search ‘Contact us’ or email help@monzo.com or call 0800 802 1281)]

@julessailing

Old phone had water damage

Username matches

Seriously, try deleting and reinstalling. If you need to contact Monzo there’s email help@monzo.com and a phone number on the back of the card.

[julessailing]

Indeed it does!

[julessailing]

Reinstall worked. Thank you