New huawei mobile monzo problem

UK Help
1

Just upgraded my mobile to new huawei mobile today, it has not got play store. It has huawei store, and has not got monzo which is a big bummer. What are my options? Any way i can get around it and download it from a website?
Really upset now

2

If you have a search it’s covered a lot.

You’ll have to sideload it yourself I think.

3

Update apkmirror has monzo
 Is it safe to download?
I am a technology virgin

5

The thing is my old mobile is a hauwei and has got play store so a bit surprised

7

On that note, are network providers/phone companies advising this?

I’m surprised networks are still selling them; I’d imagine it’s more of a headache for them to deal with all those who buy the phones and get home to find their apps don’t work than it is to just not sell them.

8

Three network did not say anything to me when i upgraded

10

Did you do any research on your new phone? It’s been covered a lot in a lot of places!

11

Three just sort of seem to brush over it and hide some of the more important details in an FAQ:

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13

And provided you didn’t buy in store. If that’s even a thing at the moment.

Flashbacks of buying in store for EE and then being unable to return a phone that if I had done online I would have had the option to :rage:

Does click and collect count as online sale for return purposes?

15

Like in the below topic where you can vote for it but I doubt it will happen:

Because there aren’t many votes and the below was said by staff.

I’d recommend this too because there are a huge list of other popular apps that are not available to use.

Just from a quick Google I found all these:

  1. Zoom - No
  2. Houseparty - No
  3. Disney+ - No
  4. Microsoft Teams - No but Microsoft Office, Swiftkey, Bing and Microsoft News are available so it’s probably only a matter of time.
  5. TikTok - Yes
  6. WhatsApp - No
  7. Skype - Yes, in the form of Skype Lite.
  8. Messenger - No
  9. BBC News - No
  10. Instagram - No
  11. Netflix - No
  12. Microsoft Outlook - No but see Microsoft note above
  13. Tesco Grocery - No
  14. Uber Eats - No (and no Uber)
  15. Audible - No
  16. Asda - No
  17. Twitter - No
  18. Snapchat - Yes
  19. Sky News - No
  20. NHS - No
  21. Prime Video - No but as the main Amazon Shopping app is present, we’d expect this at some point.
  22. Discord - No
  23. Just Eat - Yes
  24. Facebook - No
  25. Morrisons - No
  26. Spotify - No
  27. BBC iPlayer - No
  28. Twitch - No
  29. Deliveroo - Yes
  30. Duolingo - No
  31. eBay - No
  32. Amazon Shopping - Yes
16

Well I thought it was well known that it didn’t have the Play Store on.

You can speak to Three and tell them you’re not happy that it isn’t a phone that has access to Google’s services. Take it from there and see what they say.

I’d never side load an app ever as you’ve no idea what’s contained in that file even if it’s looking like it’s coming from a trusted source.

18

I think it will only be well known for people that follow tech news. The general public probably won’t have a clue.

19

It’s pretty well covered because it has been the case for a long time now.

If I was spending all that money on a new phone and contract I’d have certainly read some reviews first where this information would have come to light.

I just quickly Googled ‘Huawei phone’ which is really vague and is probably what I’d type if I wanted to buy one - and the at the top of the results is:

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Anyway, this is just so that there is more information out there for anyone else who is might not know and is no reflection on the OP. They have time to back out of their contract so hopefully that’s what they’re considering now.

20

The problem with common knowledge is, well, that it’s not necessarily that common.

One of the most asked questions on Google after the 2016 referendum was “What is the EU?”

21

That’s funny but at least they’re Googling and not assuming :wink: :smiley:

23

That’s a good point. So good that I Googled it to find the (an) answer.

24

Not a lot of options out there besides sideloading the play store. Since the US Government blacklisted Huawei, If you are within your 14 day period perhaps return the phone for another manufacturer.

25

I don’t see why anyone would bother with Huawei.

Whether you trust Huawei or not - as so many things rely on Google service it would just be a major inconvenience at the very least.

26

Mine has full access, so it’s all good at my end. Wasn’t affected by the US ban

28

It’s only newer models that are affected. If you get a new model, you will be impacted by the US ban.