I deleted my email account in order to make a new one, and my card was logged out. How do I go about getting back into my app and how do I change the email linked to my card?
If you don’t have access to your old email account any more, I’d guess this is going to require some ID verification from Monzo. Try calling the number on the back of your card, or email email@example.com
Get in touch with firstname.lastname@example.org. They’d have to prove your identity (might as you for pictures of ID) and then they’ll change your account email address to your new one.
You can also give us a call if you’d prefer on 0800 802 1281
Got the same problem with unable to access email. email@example.com have not responded in 24 hours now!
Phone the number on the back of your card