Hi! I applied for a new account last week using a golden ticket from a friend but the app just keeps giving me a message that my application is being processed (3+ days). I have sent an email already but was told that there is a technical issue with my account. I was hoping to get my account set up before the 18th, as I will be doing some travelling after that. Any ideas? Is there still hope for me?
Thanks!
C.
Hey 
Sorry to hear youāre having issues with setting up an account!
You have already shot an email across to help@monzo.com? Theyāre normally super duper lightning fast at responding and getting issues fixed 
Did Monzo go into detail on what the ātechnical issueā was? (Donāt feel like you have to share it here though ) Perhaps you could ask them for an ETA / see whatās taking them so long 
Not sure thereās much the community can do with matters such as this - Iām very sure that Monzo will be back in touch as soon as they can be