Issue: Tried to transfer funds from Monzo current account (basic) to Nationwide Start To Save, but Monzo app states receiving account does not exist. It definitely does as I can deposit from Nationwide and Metro current accounts!
Details to reproduce: Try and do a FP from Monzo directly to the Nationwide Start To Save savings account OS: Android Device: Huawei P30 Pro App Version: 3.76.0
Some Nationwide accounts only let you transfer in from 6am-11pm (I’ve had a similar issue when buying something and the seller had Nationwide and they told me this, not sure if it’s same for others)
When did you open the Nationwide account out of curiosity? I opened a Nationwide savings account the other day and got the same message but tried it again 24hrs later and it worked fine.
Only this afternoon. That’s why I initially thought it was too early to be recognised. Left it until 22:25 and it failed, so tried from Metro Bank a few minutes later and that was accepted.
Couldn’t find the email however on my transactions each time I tried to transfer to the account it’ll say declined until I got details for another bank. (23:47 was the time)
I did find a messenger message about it tho!
The screenshot you posted earlier seems to relate to a card payment, perhaps to their credit card division?
If so, that’s a different scenario to a bank transfer. I don’t recall ever having any issues with sending or receiving 24/7 bank transfers involving Nationwide (apart from scheduled maintenance or unanticipated downtime).