My email no longer works. Now I can't log in

Because of lockdown, I’ve not used my Monzo card. As well as a new email address, I have also moved house. I can prove my identity and still use the same account that I transferred money into my Monzo account from. How do I contact/speak to someone to sort this out? Please help!

1 Like

Hey and welcome :wave:

The only way to solve this would be to send an email to help@monzo.com.

No one on here can help you solve this unfortunately as we’re just a community.

1 Like

Thanks for you help. It was the advice I was after - and you were very quick. Cheers!

3 Likes