My email no longer works. Now I can't log in

Because of lockdown, I’ve not used my Monzo card. As well as a new email address, I have also moved house. I can prove my identity and still use the same account that I transferred money into my Monzo account from. How do I contact/speak to someone to sort this out? Please help!

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Hey and welcome :wave:

The only way to solve this would be to send an email to

No one on here can help you solve this unfortunately as we’re just a community.

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Thanks for you help. It was the advice I was after - and you were very quick. Cheers!