My Monzo credit score is penalised due to not being registered to vote, but I have been registered for years?? Can anyone help?
Is the address the credit agency have correct? Is it exactly the same as the one Monzo have?
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You need to speak to Credit Karma, it’s nothing to do with Monzo.
More specifically you have to raise a dispute with TransUnion. The info on how to do it is here: Disputes FAQ