My Acc is blocked and live chat agent never replies


(Anca) #1

I don’t understand what is the use of live chat. My Acc blocked since 2 weeks ago, yet nobody helping meeee


(Jack Donovan) #2

Help@monzo.com

Stop doing dodgy things


(Richard Cook) #3

Hi Anca,

We’re sorry to see you’re having trouble with your account at the moment. Unfortunately this isn’t something we can help out with here on the forum.

The best place to get this sorted out is through our in-app chat. Our team will be happy to investigate what’s happened here.

Thanks!


(Richard Cook) #4