Monzonaut AMA - SJ - COps Product Partner 👮‍♂️

[Revels]

Thank you!

To expand on that with what I think (from forum experience) is a bit of a pain point, is the raising of limits.

Sometimes people can do it in advance and other times that is said it’s not possible.

This post from Dan…

Gifted Monies for House Purchase

We need to know: what you’re moving the funds for how you want to move the funds (card, faster payment, p2p etc) that you have the funds available to move (not in pots but in your main account) A selfie holding your ID to verify your identity. We can increase the limit up to 48 hours in advance. Although sometimes frontline pushback on this. If you hit this barrier please link to this post and ask them to escalate to limit increases and one of us will review it! Edit: also if you now try to…

So is there an escalation process that some staff know about and others don’t? Or some are following procedure to the letter and some are a little bit more flexible?