Maybe it’s time to break the cycle and/or bring in a new contender. Altho as there’s only one SJ at Monzo I think a battle of the SJs might be a bit of a boring watch, ha!
To expand on that with what I think (from forum experience) is a bit of a pain point, is the raising of limits.
Sometimes people can do it in advance and other times that is said it’s not possible.
This post from Dan…
So is there an escalation process that some staff know about and others don’t? Or some are following procedure to the letter and some are a little bit more flexible?
love the story!! Thank you for sharing!