Monzo queue bump does not work!


(alexanderrufus) #1

i have invited a about 6 friends and i have not moved position once in the queue.
They all signed up through the shortened url link and are now in the queue but i have not changed position significantly which i am rather frustrated about.

any help here


(Stuart Sydenham) #2

Grab a golden ticket from the thread and skip the queue


(alexanderrufus) #3

what thread? where is this golden ticket?


(Stuart Sydenham) #4

Use this one https://goo.gl/DVsDGc


(alexanderrufus) #5

it says the ticket is gone


(Stuart Sydenham) #6

Ill dm you one in a second


(alexanderrufus) #7

thank u so much will look now


(alexanderrufus) #8

sorry how do i check my dm’s


(Stuart Sydenham) #9

Click on your name on the top right


(Alex Sherwood) #10

For the benefit of other users, here’s the topic -


(Alex Sherwood) #11

Again for other users - the best way to resolve this is to DM Monzo on Twitter or email help@monzo.com & they’ll update your account.

This happens fairly often so you don’t need to be concerned that your referrals haven’t worked, it’s straightforward to fix.


(David Braidwood ) #12

Have used it recently and it does. My daughter installed the app before she used the ticket and it didn’t queue jump which was fixed by staff who bumped her up the queue. My son used the ticket link and then installed the app when told to and it worked perfectly. I think it’s an app issue rather than a ticket one.