Queue bump fault


Hello. I have referred two friends using my link to bump up the queue. They have downloaded the app using my link but my queue position has not been moved. Please could you assist. Thanks

(Josh Bray) #2

Drop an email to help@monzo.com

(Simon B) #3

Hey Harry! Drop me a DM with your email address if this hasn’t been fixed for you yet :slight_smile:

(Johnny Ellwood) #4

Actually i wonder what happens if you give a golden ticket to someone who is already in the queue?

(Alex Sherwood) #5

They can still be used by users in the queue :slight_smile:

(Grant MacGregor) #6

I used your link when I was approx. 11k and was bumped straight to the top.

(Johnny Ellwood) #7

Oh well there you go! Asked and answered.


Hi Simon, Im having the same issue. I refered my sister and she signed up, but I have not been bumped. My email is arjunpankhania@gmail.com


11k people in the waiting list? When I did it last November there was only 2k

(Grant MacGregor) #10

A friend downloaded yesterday and it was up to roughly 15K

(Naji Esiri) #11

We’re firing through the list at the moment, dispatching a couple of thousand a day, so while the list might have grown, no should be waiting long for a card! :slightly_smiling_face:

(Dinara Osmonova) #12

Hi, have same issue. Emailed two times to suggested email address- nothing. Could you please assist

(Simon B) #13

Hi Dinara, that should be sorted for you now :grinning: