Completely agree with you. Monzo is still a business and I wouldn’t just throw money at any company blindly if it didn’t help me too
4 Likes
Just reread the offerings. I have never been a fan of paid accounts anyway, but what’s on offer here just seems so generic?
The offers are boring, likely overpriced and lacking the invention you’d expect from something Monzo would be excited about.
It’s very meh. Can’t be what they were expecting. Anyone from Monzo want to comment on what got left on the ideas board? Can’t be any worse then the offer…
13 Likes
I disagree - especially when there are realistically only 2 components with a known value - one of which you can get as an off the shelf package anyway.
I am honestly all for the convenience of doing something ‘within Monzo’ for a bit more convenience - but their insurance provider has a 3-minute process to get covered directly.
Admittedly, you can get it as a monthly package by doing it this way, rather than a one-off payment - which may be useful to some.
And I can certainly understand this to some extent - and of course I want Monzo to succeed - but I feel that it should be something that is a good deal for both Myself and Monzo.
1 Like
On the premium account thread lots of people said they’d pay a monthly fee for travel insurance and higher ATM limits. They’ve done that and included emergency cash. Might not be the cheapest, but it’s available for people who do want it. If sign up is low they’ll probably change the offering
It might not be what everyone wants but it’s the first step
13 Likes
I think it’s important to remember these are very small scale trials and may be nothing like what Monzo envisages the end product to be
21 Likes
An interesting insight into what Monzo is working on, certainly.
Whilst I’m sure it’ll change for the final product, currently, this offering would not entice me to enrol in Monzo Plus.
1 Like
Not for me 
Not enough bang for my buck with this
4 Likes
If its nothing like what Monzo envisages the end product to be.
Why test it in the first place?
Also such very small scale trials (albeit I don’t know how many are in it) will produce a small sample size and therefore limited and untrustworthy and potentially bias results.
1 Like
It gives the floor and the ceiling of what people want without giving the earth all at once.
6 Likes
Even if you’re certain on something it’s always benifical to test out your hypothesis. You never know you may be totally wrong.
5 Likes
I may be thinking of it from the wrong angle rather than how successful is the product. Maybe they’re thinking at from the other angle which is that they expect it to not be successful because of all the reasons people have stated and want to test that assumption.
1 Like
Personally I think they are trying to see the engagement differences between just the new card colours (which is very common feedback), vs a bigger package for travel insurance, which was also common in the Premium thread.
Perhaps they have some price point comparisons in some of the tests too - I’m sure it’s generating a lot of data for them either way.
I suspect by going with Pluto, relatively new in Insurance Startup world (InsTech?) - there’s a lot of flexibility that model includes. So you know. Lets see.
5 Likes
I can agree with this. I wonder what % of current accounts are paid for at other banks?
If this goes out to 100 people and one guy signs up is that an anomaly or the norm? 
I’m of a mind that we should encourage people not to sign up, to force Monzo to rethink the offer and frankly, come up with something better.
4 Likes
And just wanted to add a comment about the Emergency Cash feature too. There was a very small thread about it before;
https://community.monzo.com/t/mastercard-emergency-cash-advance/
It sounds like a MasterCard network wide feature (vs something bespoke to Monzo - although I’m sure the in-app management of it would be) - and in theory can allow for emergency cash within 2 hours. Cannot actually see many banks in the UK offering this as a feature - and certainly sounds useful as a travel back up.
2 Likes
I won’t be closing blah blah bank anytime soon lolz megalolz
I’d need a few more bits myself to close my Nationwide, but I do find it odd that people jump to this response. Why not say what it would take to close your other account, give critical feedback or make comparisons that would be useful for market research?
11 Likes
There was a thread full of suggestions.
They brought generic.
I’m not sure why you’re so hasty to jump to the defence this time. Beta or not, test or not, this offering is poor. If it doesn’t undergo changes it deserves to fail.
14 Likes
Or alternatively they went with what was “safe” rather than innovative
You misread. I’m not defending it.
I think the two variations - £3/month and £11/month - are so bad, it’s difficult to give constructive criticism.
£3/month - a different card colour and some stickers.
£11/month - a different card colour and travel insurance.
I’m not really sure what Monzo are thinking, or what sort of feedback they are expecting. For a bank that has positioned itself as being “for everyone”, it seems a bit of a joke to be honest. I know it’s a very early iteration but come on… surely even the most ardent Monzo fans are underwhelmed by this?
24 Likes
Nor me. Maybe these are just for the fans. I’m sure I remember a post some time ago (maybe back in the pre paid days) by someone asking how they could donate to Monzo.
5 Likes