Monzo Mobile! šŸ“±

You guys act like Monzo sent out their latest recruit from their call centre to pick a network and they just went with the first shop they saw.

This will have taken 18 months at least to get off the ground. So many contracts and requirements and meetings and legals. Multimillion pound deals like this don’t happen overnight.

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I’m aware. They’re saving face though by not answering about standalone.

Product suggestion - Monzo ā€˜Max’ for mobile customers could enable 5G Standalone… max speeds, max throughput (priority over non standalone customers).

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I’m sure they would, but not at any price. As Revels says, the contract will have taken many months to negotiate, and Monzo will have known full well that SA wasn’t part of the deal. For all we know, they might have talked to other networks as well and this was the best arrangement they could reach.

The idea that Monzo can turn round to O2 now and demand SA on the strength of having 15 million customers is just laughable.

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There’s always an exit clause.

Yes, but it often comes with a big financial penalty, especially in the early days of the contract.

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Even giffgaff or Tesco Mobile dont have SA so why the hell would anyone think Monzo Mobile will, and to be honest the majority of people dont give 2 hoots about 5G SA…

They just want a service that works where they need it to, at a good price… And for some EE is a pile of poo, for others its Voda3, and for others its o2…

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I do wonder if the Monzo complaints team are equipped to deal with the inbound of ā€œI’ve got full signal but nothing is workingā€.

Well you will have 14 days to find out before cancelling, as per all the networks and MVNO’s…

Wonder how all MVNO’s deal with it…

Remember if you hate o2 or know you cant get an o2 signal, then you dont need to buy Monzo Mobile.. its that simple..

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Until I read it here I didn’t even know about stand-alone so I’m guessing most people won’t care

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Calm down :joy: people talking like I’m stupid.

General public is stupid, ignore cool off periods and then complain like no tomorrow (worked in the customer industry long enough).

Their complaints will get hammered.

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I don’t think Monzo have gone complicated by doing O2 for domestic and 1global for roaming, it’s most likely 1Global’s white label telco

They’ve done N26 recently, and N26’s only 3 plans 10GB/30GB/100GB are suspiciously close to Monzo.

According to 1Globals docs (which do look a bit old) they have 9 core markets but only 6 point of presence, luckily one is the UK so we should be getting UK IP addresses.

Most of these notes are just nerd stuff and 95% of users will be happy but using a full stack MVNO means you just don’t get the full feature set of an MNO with the phone OEM support but millions of people are happy on Lebara/lyca/sky etc so it should work well for most people.

Looking at N26, they use the 1Global’s APN, personally I don’t like this as it introduces more points of failure over using O2 directly.

N26 has various data add ons available from 1 to 20GB which is nice to know the option is there.

I just suspect teething issues like Spusu with texting shortcodes and premium rate and geo-ip being wrong, some things are off by default and N26 docs say call forwarding it’s billable, it could be different in the UK market but I think it’s safe to say it’s not a raw O2 service and there will be gotchas. New technologies like RCS and HD calling will be slower to arrive.

Also N26 international rates are not great, could be something with German number interconnects so we’ll see.

There is missed calls texts.

Surely this answers Carlo if SA is included :rofl:

Radio Networks in 1GLOBAL Countries: In each 1GLOBAL country, 1GLOBAL partners with a large incumbent Mobile Network Operator (MNO) in order to ensure the best possible radio coverage. Coverage provided to 1GLOBAL customers is no different to that provided by the operator directly to their end customers and the availability of radio network coverage will also be the same.

To be clear it’s unlikely SA is included imo.

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Call me a skeptic :joy:

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I’d never heard of stand-alone either, until it was explained here. Giffgaff provides a good enough service for me in Sheffield, so that’s all I care about. I’m not a frequent traveller, so I’ll rarely be affected if the O2/Giffgaff service is poorer elsewhere.

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Will be able to buy groceries to pay out bills :rofl:

I had an appalling experience with Spusu – far too easy to get a SIM replacement with little to no security.

My Lebara SIM only plan comes to the end of its promotional price period at the end of June (bought through money saving expert so ita like £3 for 100GB but after 6 months jumps to £11 or something).

Now price is important to me but I also value ease of use, being treated well and don’t mind paying a bit extra for that. Currently at the end of every promotional period with Lebara I end up getting my PAC code from them, they end up calling me asking me not to leave by offering special prices which are nowhere near as good as the new customer offers through money saving expert or uSwitch so I decline. Order a free three pay as you go sim, do a port request from Lebara to three, then order a new money saving expert promotional Lebara SIM.then do another port request from three pay as you go back to Lebara (all the whole praying the porting gods that everything goes smoothly) before finally ending up paying the new customer promotional rate again.

It’s doable (even with Lebara esim) but a right pain in the behind. So having something like Monzo approach I would really like to try, even if it means paying a bit more so I don’t have to do the dance with Lebara every 6 months!

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Will there be support for smart watches with cellular connectivity?

Currently with EE, I get two numbers, one for my phone and the other for my watch, which has it’s own data limits (10GB, would be nice if it shared my phones unlimited data).
How will this work with Monzo Mobile?

I doubt if there’s any MVNO that does that. Apple website still lists the big guys only, not sure about the other side of Android watches

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No MVNO supports Apple Watch, and I doubt any MVNO wants to build the infrastructure to support them…

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