I upgraded my account to Monzo Plus and I chose my Monzo.me name. Or at least I thought I had. In the [iPhone] App when I clicked the link - I think it was something like ‘share your Monzo.me username’ or something - it quickly jumped past the screen that displayed my chosen name so I couldn’t confirm it was set.
And I now can’t see anything in the app referring to Monzo .me, Monzo Plus or that I did upgrade other than that my card image is now blue and I received my new card.
I’m sure it was upgraded, I’m just not sure the name was changed even though I got a message saying it had been done.
If I go to a web browser and type in my Monzo .me name it comes up with ‘sorry, we couldn’t find anyone with that username’.
I can of course go into live chat and find out but I wanted to check I’ve not been an idiot before I do that!
Either way I do think it would be a good idea if whatever type of account we had, we were able to somehow see our Monzo .me name. If we are being encouraged to use it we need to know what it is - surely?