We’re testing a new feature in Monzo Labs!
If you activate a new card while Share Card Replacements is turned on in Labs, we’ll tell merchants your new card details.
We’ll send a message to Mastercard, which some merchants (such as Spotify) will use to update your subscriptions. Not all merchants understand this message though!
You’ll need to be on version 2.28 to turn it on, so make sure your app’s up-to-date.
Turn it on in Labs before you activate your replacement card
We only send the message to Mastercard when you activate your replacement card. (By “activate” I mean when you receive the new physical card, and type the card number into the Monzo app.)
So if you’ve ordered a replacement card recently, and you’ve already activated it, then I’m afraid you can’t try this out right now. Sorry!
Not all merchants support it
Many merchants that do recurring billing support this feature, such as Spotify. But not all of them do, so you’ll need to keep a close eye on your subscriptions, and manually update any that aren’t updated automatically.
Let us know which merchants support it by editing this post:
We’re releasing early so we can gather more data
We’d like to get an idea of which merchants support this feature, so we’re letting you opt-in to help us test it. (And hopefully save you a bit of time updating card details.)
We don’t want to waste plastic and keep ordering new cards for ourselves just to test this feature, so we’re asking for your help! If you need a replacement card anyway, and you’re happy to help us test, you can opt-in to testing this feature in Labs.
Tell us if any merchants email you
We’re not sure what the customer experience of this feature will be like. Some merchants might email you, saying that they’ve automatically updated your card details. If you see this, let us know in the thread!