Not sure how I managed to miss this…
I’ll try not to sound overly dramatic, because we are talking about a banking app after all…
But it’s becoming increasingly clear that Monzo have very little desire to develop basic/obvious banking features, and instead focus on rather niche money making ideas.
Note - No problem with those niche money making ideas, but I’d like to see something useful come to the app I use for my banking…
I love the idea of Monzo time (from an employee POV), but when these ideas become actual features in the app, especially features that people have been asking for, for years! It’s so pitiful to use the excuse that it was developed by a few people in their own time…
I’d kind of understand if it was something frivolous that was a fun addition… But merging payees… really?
I can’t think off the top of my head, but there have been some pretty big releases that have stemmed from Monzo time recently, and the question is, what exactly are Monzo doing, if the new features are all coming from employees having a bit of fun on a Friday!?
The Big List was supposed to be some big (marketing) statement of intent, but since then, the half finished ideas have stayed half finished, and the genuine banking features are being working on by a couple of people in their own time!
It’s being shown up for what it was, when you have a further gulf in OS parity and payee management which has gotten worse!
Appreciate that’s a very inaccurate sweeping statement, but that’s how it looks.
Also, the “feedback and ideas” category is absolutely useless (which I’ve said from day one), and no one has any genuine idea what Monzo are working on, so Monzo can’t be held to account when they push features back in favour of other things…
I never thought I’d be so disappointed to see something like “payee merging” being highlighted as a feature, to be told it was made by a few people in their spare time, and “don’t hold your breath” for it on iOS.
It’s just poor all around.
Rant over.