Monzo in the Media

UK Monzo Chat
2400

That would be pretty wild if true :grin:

2401

Monzo have got her in to sort out this!

3 Likes
2402

Oh I wish! :crossed_fingers:

1 Like
2403

Quite a length to go to in order to sort some direct debits, but hats off to them :joy:

2 Likes
2404

A post was merged into an existing topic: Starling Discussion: Part 2

2405

I actually thought it was a fair article… I’m not a fan of The Spectator but couldn’t help agreeing with some of their points.

Is “demolition job” a bit much? In what context is it a demolition job?

2406

Just seen that the upgrade tab at the bottom of my app has disappeared.

1 Like
2407

10 posts were merged into an existing topic: Removed Posts - November 2020

2418

This topic is temporarily closed for at least 4 hours due to a large number of community flags.

2420

Topic has been opened again and I’ve removed some posts which didn’t belong here.

Feel free to post mentions of Monzo in the media but anything that doesn’t relate will be removed.

:newspaper: :white_check_mark:

4 Likes
2421

So what do you have? Still 4?

Home - Payments - ? - Help

2422

I have read The Telegraph article with interest.

I see that Monzo recommends that turning off marketing (switch in app) prevents their marketing.

It’s only today that I see the blue plus card in the app (not a huge deal). But I did receive a marketing email this afternoon from Monzo …even though I’ve always been opted out of marketing.

So something is broken somewhere.

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2423

It will be just the 3 I imagine, I only have Home - Payments - Help

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2424

Is it one warning you about impending charge changes with an ad about Plus?

I think there’s some loophole that a lot of companies use that mean if its an update then it’s okay, then they fill the blank space with whatever they wanted to say to start with.

2425

Just the three, like the ol’ days.

I’m in android 11, latest Monzo beta

2426

Nope. It’s a straight marketing email for Plus. Nothing else.

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I agree with you in the sense that some companies put out marketing and purport it to be “essential account information”, to get round the law. I’m unsure if there’s an actual loophole. But it is frustrating to be marketed at when you don’t want it.

2 Likes
2428

Perhaps their marketing is good at targeting a particular sort of customer?

The wording of the email didn’t bother me really. I clicked the unsubscribe link to unsubscribe from the marketing that I’ve already opted-out of in the app :wink:.

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2429

If you opted out, surely this email is a direct breach of the PECR?

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2430

One would’ve thought, yes. But Monzo is not the worst offender I’ve encountered.