Iāve only got to point 1 and Iāve already had to take a minute outā¦
Iām all game for criticising Monzo and showing where its pitfalls are - but taking the first point for instance: āMonzo wonāt be Americans primary bankā - so letās compare it to the primary bank they will be using
āEven ardent fans can have too much of a good thing. Mr Templestein of Monzo said he deleted the app from his smartphone: the temptation to keep looking into communications streams inside his business, even when he did not need to, was too great.ā
Itās a good point. I donāt have emails on my phone for that exact reason, but I DO have slack and had to mute it whilst on holiday. Itās basically work emails but more chatty and more notifications
Data from IT analytics firm ITRS Group shows that for a nine month period last year, Barclays experienced 41 outages, Lloyds Bank 37,
and Bank of Scotland 31.
In the same period, Monzo had a single outage, and Starling Bank had none at all.
The branchless bank is now making £4 on each customer it signs up to the platform, versus a £15 loss per customer last year, according to a company spokesperson.
So weāre now significantly revenue positive per customer now. Next step, to break even on an all cost basisā¦
ā¦and these from the Times article similarly caught my eye:
Monzo was created in February 2015 by a team who had worked for Starling, another financial technology start-up, led by Tom Blomfield, 33. It gained a banking licence in April 2017 and now has two million current account customers, including 1.6 million who are active every month and 480,000 who pay in their salary.
The bank says that while only a third of active users pay their salaries directly into their accounts, a significant number of others use a larger bank but then switch the money into Monzo and use it as their main account each month.