🇪🇸 Monzo in Spain [Wiki]

Just to jump on the back of this, also tried to use the Monzo card at McDonald’s and whilst it accepted the chip and pin the transaction was cancelled on McDonald’s side, no record of an attempt by Monzo.

Transaction then worked fine with my normal banking card and my Monzo one was used 10 minutes prior elsewhere and an hour later after the McDonald’s attempt.

Seems like a persistent issue unfortunately.

Hi,
I’m in Valencia. Currently doing an Erasmus programme. Trying to get money out. Where is Telebanco please?

They were dotted around the city. I can’t remember the exact locations sorry.

Look for any cash machine with this logo:

https://s3-eu-west-1.amazonaws.com/rankia/images/valoraciones/0009/7528/telebanco-4b.png?1359481604

Use this to find around you the nearest:

I don’t think the atm fees listed are accurate. I’m in Alicante city. Tried to withdraw from Banca March and the fee was 7 euro. Used Caja Rural Central for 5 euro.

Hey all

Used Unicaja Banco last week in Torremolinosa nd still free, which is still a rarity.

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In Spain with some friends, at a shop my Monzo card declined, a friend tried Starling and another Revolut - Revolut is the only bank that even acknowledged the attempts showing Merchant Not Supported

I tried with Barclays and Nationwide and they didn’t work either - in a last ditch attempt my Aqua credit card did work

While trying to transfer to Barclays in the moment and since I see this error

And it would appear my entire account is soft frozen now, Barclays also called to ask if I was the one who attempted that transaction

I have to say the lack of any indication from the app that my account is frozen is pretty astonishing, I only found out after trying to order an Uber and then I messaged the chat who told me…

All sorted now… I wonder why all the fuss! Talking about 9 euro here

This was the store in question:

Have to give it to @davidwalton because the support was great, much better than that Reddit story would lead you to believe. And also @Carlo1460 for not having all my eggs in one basket

I’m pretty sure using a lot of Monzo.me for small transactions (splitting bills with friends who don’t have Monzo) was actually the cause and not the 9 euro transaction

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I’m very suspicious about enabling either of the settings in ‘Profile findable by’ - ‘QR code or payment link’ (monzo.me) and ‘Phone number’ (contacts)

Seems like it’s too easy to find/connect with Monzo users this way - especially by loading thousands of random numbers into your phone contacts and enabling it. Some of those numbers will be Monzo users and you’ll see them. Then once you find a Monzo user, send a small amount. If it goes through, the target is acquired for the next stage - phish for the account details or the well-reported panic ‘fraud is happening’ call…

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Trusted contacts is coming I believe?

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5 € in a Santander ATM in a shopping center.

Unless you have a (UK) Santander account, when it’s free

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I’m not 100% sure that this is true for all Santander debit cards.

It’s definitely true for the Every Day Current Account (though they don’t mention fee free spending for this account).

For the other current accounts they mention fee free spending, but don’t mention free use of Santander ATMs.

I took money fee free from a German ATM in September 2024 - I have a Every Day Current Account. Using it in shops definitely incurs a (quite hefty) fee.

*We won’t charge you when you use your personal debit card to make withdrawals at Santander cash machines abroad. You’ll find our cash machines in Spain, Germany, Poland, Portugal, Argentina, Brazil, Chile, Mexico, Puerto Rico, Uruguay, and the USA. Make sure you choose to pay in the local currency to avoid being charged any other fees.

After further investigation it seems that any currently available Santander account can use Santander ATMs with no charge, but they don’t advertise it on the account’s page - it’s only looking at the fees page where it becomes obvious.

And, as you say, the Every Day account has foreign transaction fees for purchases (2.95%).

Ok, thank you for the input but not with a Monzo card that is the main reason of this thread.

It is rather misleading to have it only free in Santander ATMs. I’m sure quite a lot of people get caught out in assuming that it’s free for purchases too.

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ING ATM in shopping center still free to use.

Fee has increased to €2.90 (on Tenerife at least)

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