We report Flex to TransUnion and Experian - and have been pretty much since the start.
We don’t report to Equifax (ClearScore) yet - We don’t use Equifax in our credit decisioning so have no obligation to do so…
I suspect we’ll report to them one day because it causes a bit of confusion with ClearScore being the most widely used consumer credit file portal and customers seem to want us to - but it’s not a priority at the moment for a few reasons:
- It has a bit of overhead our side with added data privacy and security requirements.
- Very occasionally there’ll be scenarios where we have to manually adjust a customers credit file - this can add up to quite a lot of work when you have hundreds of thousands of accounts
- Most lenders use 2 or 3 bureaus so most lenders will be able to see Flex on your credit file anyway.
- There were historically some other reasons but I won’t go into these.