It’s mentioned quite a bit on Twitter. There are quite a few other threads with folks reporting what sounds like is this issue too. Here’s a few of them.
I use the latest iOS and updated today again and it still happens
It happens too frequent for liking.
It definitely is a bug and needs urgent attention
I’m sorry to hear you’ve been having some issues with your phone and the Monzo app. I wonder if it’s part of a wider set of issues with the new IOS. This is because I’ve had a bizzare few days with my new
https://community.monzo.com/t/iphone-14-pro-max-issues/138430/12
Same issue here on the latest iOS. Monzo makes my phone restart itself randomly then when it comes back the app won’t open. It just closes immediately so I need to delete it, restart again then download it and set up my account all over again. This usually works for a few hours but I find that I need to reinstall monzo at least 3-4 times PER DAY. It’s bad enough the app does this but it also restarts my phone (analytics reports all point to monzo being the issue)
https://community.monzo.com/t/app-doesn-t-open-needs-to-be-deleted-and-reinstalled/137698/11
Since the iOS 16.3 update on iPhone X, the monzo app keeps crashing. Tried to delete the app, download again numerous times. Still no change.
Suspect you won’t see much in the way of customers complaining to Monzo directly, given they can’t get onto the app to complain! By the time they’re back in, they probably won’t care enough either. I’ve only complained it about it on here so far. Will be sending an email off about it tonight though.
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