App crashing on start

Hi all,

I restarted my phone and now Monzo won’t even go past the loading screen. It just crashes. Have tried toggling the reset session in settings and also restarted phone again.

The app has been updated to the latest v4.45.0 running iOS 15.6.1 on iPhone 12.

How can I get this fixed?

Try deleting the app, and then downloading & installing it again :slight_smile:

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That seemed to sort it. Thanks

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Monzo are aware of this issue and are looking to fix it, but in the mean time please vote on my thread here, so they know it’s happening to more people:

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Since the iOS 16.3 update on iPhone X, the monzo app keeps crashing. Tried to delete the app, download again numerous times. Still no change.

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Hi, welcome to the community!

If you click through to the thread I linked to above you’ll see that Monzo are aware of the issue and are working on fixing it.

For folks stuck in this situation, rolling back to older build via TestFlight seems to do the trick.