I have a problem opening my monzo app. It wont open.
I think the reason is because my phone keeps asking me to sign into my APPLE ID account which has been locked and I cant unlock it as i dont have my trusted contact numbber. Is there any other way MONZO can help me with this problem so I can access my bank account.
I have tried the following
-turning off phone
-deleting app and re installing
- calling apple to unlock my phone which they are unable to do cause I need my trusted contact number which I don’t have as it was the original sim my phone had when i bought it years ago in NZ
None of above have helped the problem.
All my other apps work e.g. westpac NZ, instagram, snapchat gmail. MONZO Will not.