Issue: After accepting a request and paying a friend it is possible to go back to the list of requests before it refreshes and pay them again.
Details to reproduce:
OS: ios
Device: iphone 12
App Version: latest
Screenshots:
Issue: After accepting a request and paying a friend it is possible to go back to the list of requests before it refreshes and pay them again.
Details to reproduce:
OS: ios
Device: iphone 12
App Version: latest
Screenshots:
Think the simple answer here is don’t pay them twice if you’ve already paid them.
Never had an issue with delayed updates on settling requests.
Quite likely a connection issue, or at times with the new layout can be a short few seconds before it refreshes in full.
Yes, but the app shouldn’t allow you to do it. That’s why I am reporting it as a bug.
If the request is still there then I think it is fair to assume that it didn’t go through properly.
As explained in the other part of my reply I see you kindly ignored.
Never happened here, wait for it to refresh and update from the payment you made.
Not a bug, just a delay.
Fairs, the Home Screen always has a delay too when making a transaction, emptying a pot, closing a pot, and paying Flex.
Resolved after a few seconds, but whoever picks up this post can take a look at them all.
Why did you do it again knowing you’d done it once?
As a 2 year Monzo customer myself, the only issues I’ve had is sometimes stuck on loading screen, which a app refresh fixes.
But all in all, I’ve never had this happen myself and the likelihood of retrieving the money through Monzo is not likely. You’d have to ask the recipient for the double charge back.