As title suggests, I withdrew £500 from one pot and immediately added it to another pot… but the money vanished.
It says it went to the other pot, but it didn’t. So now one pot is empty and the money seems to have gone. Has it fallen through the digital cracks?
Thinking maybe I miscalculated, I added and subtracted ALL transactions on the account to find that I was right - exactly £500 is missing.
I contacted Monzo who said delete and reinstall the app. But that did nothing.
I was wondering if anyone else has encountered this problem. It’s not a small amount of money and I need it resolved ASAP.