Money has not came out of the atm

Hello

I have switched all my banking over to monzo, i have tried to withdraw the last £200 in my bank account, the money did not come out of the atm :frowning:

I desperately need that money back, i have tried calling several times, through the app chat and through facebook but nobody is getting back to me. its been about an hour and a half.

I am hoping someone here can help

Thanks

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