We know from @anon41219820 that merchant feedback is linked into Monzo’s internal systems so the community can’t edit it. However, I would employ a group of enthusiastic community volunteers, vetted and stripped of legal rights (through a contract) but then inducted into the cult of Monzo, to go through it. Free labour for Monzo for people who want to support them. Even have it done from the Monzo offices by the Community Liasons etc if legalisticly it cant be done remotely. It is something geeky enough for me to have a bash at it in my free time and, as a teacher, it wouldn’t want to legally mess up.