I’ve reported this stuff loads of times before and tbh I can’t be bothered to look for those threads so I’m gonna make a new one Anyway this merchant data fail is really taking the piss now, this was and always has been The Slug & Lettuce yet all of a sudden it’s some random bar in Copenhagen!! I …

[image] simonb: Come up with better ways for users to help us with this through peer-reviewed changes or a set of “super-users” who earn the privilege to be able to help edit and correct the data (similar to Foursquare/Swarm). I’d help here mate What I don’t get though is that if it was ‘wor…

[image] Dunsford: we can hire people specifically to handle these sort of task I’ll volunteer for that :+1: Me too :nerd_face:

[image] redshift: we can hire people specifically to handle these sort of task I’ll volunteer for that :+1: Me too :nerd_face: And me! :+1:

Thanks for the informative post @simonb . I was thinking that it might be a good idea having cops posted in various regional areas that work remotely on updating the system? After all, local knowledge is key… I’ll volunteer to do West of Scotland, if it helps!

A lot of COps work remotely all round the U.K. and beyond already

I would be interested in this as I’ve mentioned before. [image] Merchant names are a mess We know from @HughWells that merchant feedback is linked into Monzo’s internal systems so the community can’t edit it. However, I would employ a group of enthusiastic community volunteers, vetted and stripp…

I would say that it’s almost worth resourcing a role that deals with these issues. It doesn’t have to be one person doing it full time, it could be 5 people doing it for one day a week or 10 for half a day. Ultimately it adds to the polish of the product. The impression I get from this forum is tha…

Understand your pain got a few merchants missing logos and the other merchants just showing up as a place solely because of the location despite its a different company that manages the machines it’s annoying so hopefully this will get revamped and a lot more care and attention will be put into it.

[image] anon64240218: we can hire people specifically to handle these sort of task I’ll volunteer for that :+1: Me too :nerd_face: And me! :+1: And meeee :sunglasses::+1:

I think it would make sense in the short term to have a few dedicated people to the merchant data system, who can if there is no fixes to be made, transition to customer support. Once the new system for merchant data is then up and running whenever that may be, some of those staff members can then p…

Merchant Data Corrections

UK Help

Chapuys (Kevyn) 8 August 2018 22:27 40

I would be interested in this as I’ve mentioned before.

Topic		Replies	Views
Merchant names are a mess Monzo Chat	46	4206	9 August 2018
Merchant Names and Logos - Updating has become hard work Monzo Chat	52	5108	5 February 2019
Merchant logos only Twitter? Local too? Feedback & Ideas	189	11388	15 February 2021
A quick update on merchant feedback (icons and names) Monzo Chat	37	7054	4 August 2017
Merchant Mysteries Monzo Chat	28	4609	18 June 2019

Merchant Data Corrections

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