Merchant Data Corrections

It hasn’t updated, unfortunately; I doubt it will update anytime soon, as they don’t seem to bother with this anymore.

I just found it strange that the company with the logo is in their system, but when I searched for it to marry them up, it wasn’t there.

Can this one be sorted out as don’t even give the option to improve it and really should be grouped up.

Not gonna lie I find it rather comical that after 7 years and 3 months the subject of merchant data corrections is still going. I would have thought by now that this would have been resolved……. guess not :rofl:

It’s a perennial problem. I tag merchants that need correcting and sadly as of this year the list is getting longer again. Corrections have ground to a halt. No one knows why.

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Screenshot 2025-11-11 222915

Uh oh

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image

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What was once was a highly lauded feature has simply turned in to a mess that could have been avoided.

?

typed this because won’t let me post a ?

The user ‘Danny’ was, historically, a ‘character’ in this community who had (it could be argued) an entertainingly different outlook to most.

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I couldn’t agree more.

Ohhhhhhh…… :grinning_cat:

I concur with this statement

Shocked not shocked :open_mouth: :roll_eyes:

It would be lovely to get an update from Monzo on why this has stalled.

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Maybe for Xmas :eyes:

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@AlanDoe @tjvr :eyes:

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The Year in Monzo is out :tada: I’ve got a few where the merchant data is a bit funky (name and no logo). Would have been nice to have tidied some up before releasing :man_shrugging:

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Will merchant data corrections ever be like they used to? I reported it via the app, no update, so I decided to use the chat function…

After bypassing the AI assistant, the “human” assistant seems just as bad. Seems like it’s an ongoing theme

lol why block the merchant when all you want is the name sorted out??

It’s a small business. If a Monzo employee here wants to fix it, they can DM me. Just wanted to share my frustration here