I think all the big players (like O2) should be locked.
Just go to their website, see what they’re using on there - set it and lock it. Accept no further requests to modify it.
It’s rare that these logos change because of the costs for the company to update it across everything.
Yup! We’ve seen so many times in this thread people going back and forth changing things, someone else disagrees. Wastes so much time and it never pleases everyone.
Fair play I got to used to the blue version lol 
Wow merchant data (small Bristol indie) from 2018 has been updated 
Did you resubmit? (Or are the working through everything outstanding in chronological order? 
)
Submitting a request because it’s using an old colour background on a company logo is…such…a…waste of everyone’s time. I bet a load of these are the reason the team is overwhelmed and can’t do things like input a logo where there is none, or fix a totally incorrect name (ie not just “they put www.company.com instead of Company”)
None of mine have been fixed.
Question for people on here: do you submit every wrong merchant? Or just merchants you might go back to (I do the latter).
I used to submit any. The untidy feed used to drive me insane!
Controversial suggestion: but maybe we should only be allowed to submit a correction once we’ve visited the merchant twice?
Every wrong one, but more for completeness and benefit of others more than anything
The desire of Sainsbury’s to continually change the merchant data for every terminal at every branch, even ones I have been to, is my current nemesis. Not Monzo’s fault that one, but I cannot help but feel that there should be a standard system, maybe company registration number or similar
Or you can only submit the same transaction once.
Not allowing to report until you’ve been twice won’t work. Not for the tiny errors but the big problems. I’ve got ones that show as completely different places.
I went to Sainsbury’s today and it’s wrong. The raw data starts with “J Sainsbury” so you’d think this would be something Monzo could automate (ie strip out the text after “J Sainsbury” so it identifies it as the same merchant)
Also get Sainsbury and all other alternatives
Seems like they leave it to each store to crack on with it
Even in the raw data at the bottom of the page? It doesn’t all start with “J Sainsbury”. Ugh that would drive me mad.
Yeah automation would probably pull up false positives in that case (although that’s probably better than never getting a single branch of Sainsburys correct).
Is this a new problem? Every other visit I’ve ever made to a Sainsburys is correct (right up until Dec 2021)
I didn’t resubmit. I tag all my submitted ones and scrolled down to the almost oldest and it was updated.
Right, I’ve massively lowered my expectations and I now have four merchants that I would love to be corrected (either name is totally wrong or logo is missing).
I’ve discounted all non-UK merchants and all merchants I won’t be going back to.
Four. Just four. Please thank you.
