Merchant Data Corrections

I done 5 or 6 correction submissions this year :grin:
Still waiting to be implemented :eyes:

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Is anyone (or a team as previously suggested) still working on these? Like most posters above, I have several that have not been corrected for months.

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Think you’ve got your own answer to be fair :sweat_smile: it’s a very much unloved step child

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Last I heard, @Dan5 at the very least tries to keep fighting the good good fight here. I think it’s now a case of customer operations just updating them when they can be bothered if they ever have the time.

The best time to start reporting the merchant data seems to be around the end of the year as they start gearing up for the Monzo year in review thing, where folks at Monzo seem to go on a mad last minute sprint to get merchant data updated and fixed so their influencer friendly infographs are ready to be shared across social media with pretty merchant logos.

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I suppose they’ll have to address this as part of the paid accounts if they want to do funky stuff like top merchant spend across Monzo and connected accounts.

This would, though, mean that I’d hold them to a higher standard. If I’m paying for something I expect it to, well work.

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@cookywook @jackcully - when is this going to have some time dedicated to it? We all miss when @HughWells was responsible for it all… things actually got updated then :frowning:

I’ve submitted around 50 updates in the last few months and not a single one has been updated

These are just since August 1st:

TXID Name Emoji Category Twitter
tx_0000A93e3xi48tHCmfsEUb 1Password :closed_lock_with_key: Bills https://twitter.com/1Password
tx_0000A9QMT7DIcC5vvcYaET 1Password :closed_lock_with_key: Bills https://twitter.com/1Password
tx_0000AAUOrksDpomj9CJTsn 81 Diner :hamburger: Eating out Redirecting...
tx_0000AAJO9hKlUrIgY83Hs4 Back Market :electric_plug: Shopping https://twitter.com/backmarket
tx_0000AAJpKPDXtIUPQ63YoL Back Market :electric_plug: Shopping https://twitter.com/backmarket
tx_0000AAaYlQK9UPcUcwWvqc Bella Italia :spaghetti: Eating out https://twitter.com/BellaItalia_UK
tx_0000AAgQMJx6PQNOdUBYM0 Dragonfly :dragon_face: Shopping https://twitter.com/dragonflyiw
tx_0000A8vCjQpaQHn0Zc4Cd0 Gmodstore :video_game: Entertainment https://twitter.com/gmodstore
tx_0000A8rRPnRZMTTDu7W7qT Google Cloud :cloud: Bills https://twitter.com/googlecloud
tx_0000A9vK6PKOvH7KKqj2jx Google Cloud :cloud: Bills https://twitter.com/googlecloud
tx_0000AAwMkO8NDoP2NNgP5d Google Cloud :cloud: Bills https://twitter.com/googlecloud
tx_0000AA1rKSilZE0W2iKybx Jumbo :elephant: Bills https://twitter.com/jumboprivacy
tx_0000AA4y5V6Vhvk7KoZTgP Jumbo :elephant: Bills https://twitter.com/jumboprivacy
tx_0000A9BfpcSC847Ga141rt LinkedIn :necktie: Bills https://twitter.com/linkedin
tx_0000A8rcOxDGeYFc9FuV1t LOQBOX :bank: Savings https://twitter.com/LOQBOX
tx_0000A9tsP6CjFzpHRBsn3Z LOQBOX :bank: Savings https://twitter.com/LOQBOX
tx_0000AAw8PBWFWvFyM3xKhl LOQBOX :bank: Savings https://twitter.com/LOQBOX
tx_0000AAebmGcc7mn30S09K5 Premier Inn :hotel: Holidays https://twitter.com/premierinn
tx_0000AAeAhyiA4litObIzZJ Red Funnel :ferry: Transport https://twitter.com/redfunnelferry
tx_0000AAeEMYYeWAn9t1i69h Red Funnel :ferry: Transport https://twitter.com/redfunnelferry
tx_0000AAibZKbem9qHak61Mv Red Funnel :ferry: Transport https://twitter.com/redfunnelferry
tx_0000AAJSHuIXa16stGBJIH Roadchef :motorway: Eating out https://twitter.com/Roadchef
tx_0000AB7fsbkEXLvdnyDqBF Roadchef :motorway: Eating out https://twitter.com/Roadchef
tx_0000AAe6XCUc63C4oEyAjp SCC Itchen Bridge :bridge_at_night: Transport https://twitter.com/SouthamptonCC
tx_0000AAcGCXbF2N2rnxKA6t The Fragrance Shop :nose: Shopping https://twitter.com/FragranceShopUK
tx_0000AAgdbqDW1wlIAY82Hx The Needles :compass: Holidays https://twitter.com/visittheneedles
tx_0000AAcGUY1OCwg4HxVVzd Toytown :teddy_bear: Shopping https://twitter.com/toytown_uk
tx_0000A9e0fbaq0pGCIuGe2b Zoological Society :monkey_face: Entertainment https://twitter.com/officialzsl
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I have some from March that have not been changed and I submitted them loads

Is it worth submitting merchant updates now? Like others, I have suggested many updates over the past few weeks and months but none of them seem to have been reviewed and changes made?

If the resource isn’t there to change things then so be it, but perhaps the option to submit updated information should be disabled in that case until you reach a point where the submissions are actually reviewed again?

I’ve submitted 9 this year.

None have been updated.

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There’s at least another 2 months yet before it becomes important again. You’ll likely see changes then.

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I submitted a correction to a petrol station that comes up as Burger King. That’s quite bad, I think, and even have me an “Have I just been frauded?” moment when I first saw it in the feed before I worked it out.

That was weeks ago. Still no change.

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Enriched merchant data needs to go, and nothing can change my mind

It’s easier to recognise what a transaction is for if I see the raw data (AMZNMKTPLACE) than if it came up as Ryanair (just (an equally ridiculous) example)

I’m here to say that looking back over some old corrections (I mean earlier in 2021), it seems some have been updated. So :tada::tada::tada:

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I am afraid to say that I have been asking for nearly 3 years to have one transaction amended

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Oh don’t get me wrong, this wasn’t a quick thing. Some of these I’ve been asking for more than a year. Three months is the dream.

Maybe they rejected it? :man_shrugging:

:+1:
It is for a shop that I have been to consistently over the last 4 years and only this logo for this one transaction is out of sync. Weird!

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Zero for me. Over 2 years. Oh well

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Yep sounds weird but Monzo don’t tell you if your request has been rejected or approved or is still pending was my point.

So you could be sat there waiting for it to be updated and they’ve already decided that they’re not going to do it. There’s no communication unfortunately.

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I think they should refuse to do logos and tweaks to names for things like “It says J Sainsburys but last week it said Sainsburys”

Obviously if it says the completely wrong merchant then that needs to be changed, but this would help get things fixed that need to be fixed and not worry about things that aren’t worth worrying about.

1 Like