McDonald's overcharge

I’ve been charge twice at Mcdonald when I paid contaclass

Monzo please can you check this out in only spent £3.98 even though I see add credits of 3.98 I’ve still been charged two time

you would be better reporting this problem in the in app chat directly to Monzo rather than here in a public forum and hoping it gets picked up by an employee at Monzo :wink:

not quite sure what you’re saying though - you have spent £3.98 at Macdonalds and been charged twice x £3.98 for your one purchase of £3.98 ?

1 Like

Also look in the API output… Theres some buggyness around refunded amounts… Some are made invisible for clarity but its not perfected… So you can have an invizible deduction with a visible refund (I presume vice versa too)… I still have an outstanding one from Nov.

And again (sorry) this is exactly why there MUST be a way to reconcile accounts… A starting balance ending balance or a balance at top up… So that users can reconcile the monzo timeline.

1 Like