When using my Monzo card(s) it is a challenge to find somewhere where the location data is inaccurate. And when it is, it’s super easy to report back to Monzo in-App and they often get things corrected within 24-hours. It’s this sort of functionality, attention to detail and quick response that is setting Monzo apart from others.
Contrast that with another challenger Bank App where the location data is a complete lottery and there’s no easy way to report errors.
That said, I’ve just spotted a discrepancy between the Prepaid app and the current account preview App. This rather surprised me as I assumed they’d both draw upon the same database of information.
Here they are:
Current Account preview