Location based fraud detection vs No network access

(Karim) #1

Just received a feed to enable location based fraud detection (I also signed up for travel report yesterday).

Question : how does it work if I go abroad, I don’t have data access, and try to use the card? Will it think that based on my last known location I am still in London and hence assume the payment is fraudulent?

(dom) #2

Great question @Kabe.

The last known location of your phone is just one of the signals that we use to detect fraud so please don’t worry about us blocking your card if you don’t have data access. In the absence of data access we can also be a little bit more intelligent about how we use your phone’s last known location. Obviously, if we can tell that your phone was last seen in London 2 minutes ago and we see your card is being used in a bar in Ibiza then there’s a high probability that something is awry. Conversely if we last saw your phone 10 hours ago near Heathrow airport and now we see a transaction in Ibiza then perhaps you’re on holiday. That’s just a simple example but hopefully it illustrates the point.

Of course we’ll be improving this all the time so hopefully the days of your cards being blocked when you go on holiday will be a thing of the past.

Location based security
Using Monzo Abroad With Phone At Home
Keeping prepaid card for those who want both
Do you use local location security
Monzo for Android - Beta Channel Changelog :male_detective:
Any problems with hopping countries quickly?
(Karim) #3

Great. Thanks for the details…