Lloyds Banking Group Chat šŸ«

Piss off with your countless backhanded comments on here :smirk:

Halifax card arrived today, used chip and pin cuz chat told me to (even though makes no difference), and still refuses to add to Apple Wallet.

Whatever is broken within their systems needs fixing, as it’s irritating as fuck.

2 Likes

I shouldn’t have to, the phone is fine.

Every other card and bank works fine.

If Lloyds want to buy me one, so be it.

1 Like

I don’t know the whole story but I guessing every card you have from Lloyds Bank does not work.

So really yeah Lloyds should buy you one.

Have you complained or ask to speak to their IT Team??

I have been through every team, process, new account, replacement cards, lost and stolen cards, everything.

Talked to Apple, my device is fine, talked to Visa, they don’t care - both of these explain it’s handled by Lloyds which it is.

Addressed that here, as it does make me wonder, but I’d also think with a brand new card, or 8, it would be fine.

I’m curious if it’s a maximum attempt limit within 12 months, and that would be July - I did remove and add my card a bit last year.

Still, it’s just daft. I’ve had a fair bit of goodwill, probably go through the same rigmarole with Halifax if I can be arsed, just for the free money.

Just does not make any sense, and unlike most banks, Lloyds refuse to get an engineer involved to both look at it or fix it, and telephony teams talk the script they’re fed, so it’s overall pointless.

Have you tried Bank Of Scotland?

BoS would be the same result as Halifax, and then all being sat on Lloyds tech so I don’t particularly want another account.

I can’t abide the font in the BoS app either :joy:

It did work fine on my friends phone - it could be a device ID issue.

If my patience allows I’ll see how it looks July.

1 Like

Tried it, no go.

The only thing I haven’t done is a DFU full reset which I really cannot be arsed with.

I’ll have been HSBC for 6 months come July, so if I don’t make it to Advance for whatever reason, I’ll try the Lloyds path again.

Or, if I get my promotion I’ll upgrade to a 16 Pro.

2 Likes

I don’t have any insurance :sweat_smile: that would also be fraud :neutral_face:

Thanks! I’ve applications in so :crossed_fingers:t3:

All effort I cba with.

1 Like

Yeah that’s my thoughts.

I get issues with adding fd now and then but that’s resolved in one call, usually with the fraud team asking me about recent transactions.

Lloyds just don’t have a clue.

1 Like

Wonder if someone else’s Lloyds card will add to my phone. :thinking:

Not sure I know anyone to test to be fair.

3 Likes

Do you keep just applying, getting card and then closing with Bank Of Scotland

New update with dark mode and account reordering just landed

9 Likes

My app just updated and I don’t have this.

Edit: the update seemingly failed but the app still had the blue dot next to it. Weird.

Halifax updated:

Though most remains aligned to the previous app.

Wish they could launch a full product not a half baked web/ancient screen based facia.

4 Likes

Oooh I like it.

me too looks good and the re-ordering is nice.

Lloyds looks really nice in dark mode. Nicely done :+1:

Some screenshots:

5 Likes

This is also dark mode’d.

Was curious if notifications had any improvements. Curiosity definitely killed that cat.

Update:

Called them to unblock, cleared security on the IVR, cleared security when they answered, told them the app is locked, she tells me to log in to the app, line drops.

I call back, security, security again, can’t unlock or resolve the payment; it’s being handled by a back office team with no fixed time frame I’ll just get a text once worked.

What the actual fuck is going on with this bank. :joy:

Worst luck here.

4 Likes

Open banking connection page is both modes at the same time

6 Likes

Dark mode is harder to do than people probably think :sweat_smile:

2 Likes