High Street/Legacy Banks are sometimes not discussed as much as other Challenger Banks here. So I thought we should have this thread for discussions around their progress into the new world of FinTech, App Development and see if they are upping their game.
Today I received an email from Barclays that they are going to use Open Banking rules for their customers to see accounts from other Banks.
Barclays have been updating their App regularly this year. It’s not as fluid and well laid-out like Monzo but has some nice features. Like Card control/security, you can see upcoming payments and you can pay cheques in-app among other things.
Santander annoyingly has several Apps but they seem to at least trying to give their customers a better way to see where they are spending.
This thread is intended to be for a genuine discussion not for ridiculing
The Banks are very limited that you can link to Barclays
But the app has really improved this year. Doesn’t have pots or categories but you can add tags to statements. They have a good search feature now as well (funnily enough I can’t seem to search for overdraft charges which seems deliberate)
I use Barclays as my main account the fact I can see the balances from other accounts in it to me is great. I’ve had to contact Barclays twice in the last few weeks via app chat, very quick and efficient no need for security questions. They also follow up with texts after some changes so you know they have done what they have said. The AI that is being trialled is good for quick answers without the need to search through menu items