🐎 Lloyds Banking Group Chat


I was having issues when trying to add the card where it would not show in the app proper and when I try to add the card manually, it said not supported answer phone call to customer services. They said I had been issued some sort of restricted card.This was all sorted out within the same phone call

1 Like

Been moving money around, and animations in the app are quite nice and subtle.

Anyone going to brave ordering a new card?

2 Likes

My partner has just had a similar thing. He had a letter sent from the Lloyds Switching Team and the house number was changed from 5 to 3E. Some kind of bug somewhere!

1 Like

I’m awaiting the first person…

1 Like

I’ve gone!

3 Likes

You’ll soon be able to edit the app how you’d like, quick action menu what u want there, account orders, tiles arrangements

2 Likes

Already done.

1 Like

No promises, but there is some work happening on how to best implement that

Did you re-add your card, or did it auto update?

Just re-add via card management from Lloyds app it’ll update

1 Like

Already ordered twice in the past 3-4 months, lol.

1 Like

No 360 card then? Hmpf

1 Like

It was nearly ten years ago now, but I’m still not over the time that we wanted to open a savings account for my daughter. Halifax made us come into the branch to do it, and first did a ‘financial health-check’; then read us the terms & conditions of the account from their computer; and then made us watch a video explaining the terms and conditions of the account. It took an hour. I think they were nervous at the time about mis-selling, but it certainly put me off opening more accounts with them for a while.

1 Like

35 years ago, went into a Halifax branch to enquire about a mortgage for my first place.

The woman assured me that “We can definitely borrow you that amount.”.

Ended up getting my mortgage somewhere they knew the difference between lend and borrow.

4 Likes

Anyone else logged out of their Lloyds and/or Halifax apps? Online banking seems to be working fine!

Fine here.

1 Like

Thanks Carlo for checking :raised_hands:t3:

I’ve reported this to their online help team and they gave me an incident number. Apparently last night they updated apps and backend systems between 1-5am and some customers have reported issues like this.

1 Like

The Lloyds app is working fine for me, on Android.

1 Like

Thanks both for checking. Looks like it’s only affecting me due to some device security problems. They’ve restored access to Lloyds app but for some reason Halifax app thinks my brand new iPhone 16 Pro Max is copied!! IT ticket raised and a resolution is expected by Tuesday 2pm! @Carlo1460 looks like another Apple Pay story (or similar) in the making! :smile:

1 Like