Lloyds Banking Group Chat 🫏

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These are not ok.

3 Likes

I think it’s a nicer approach. It’s not aggressive lending adverts but rather stuff that could be of use to people.

You might be eligible for benefits that you’re missing out on Carlo. Have you tried the calculator?

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I am absolutely not eligible for a single penny. Not that I need to check either (helps working in that area :joy:)

Ah, they have had you there. Fear not. Their algorithm is telling me to control my subscriptions :joy:. I don’t even have that many.

From a UI perspective. It would be good to turn these banners off in the settings.

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Had a really nice experience with Halifax in Branch today.

I have been with Halifax my whole life but only really gone into the branch maybe twice. I have done everything on the app as it’s just easier. But around 2 days some odd charges in a foreign currency appeared on my account. I instantly requested a new card, but I still just wanted to see someone.

Went into my local branch and was treated so well. I was put in a office and told the Branch Manager would be over in a few minutes. After about 5 minutes he came over and he was really really nice. I explained everything and told him I cancelled my card and showed him the app and these weird transactions.

After about 20 minutes of explaining stuff and chatting on the Halifax Fraud Department on his desk phone we had everything sorted and the money is going to be refunded soon.

I was really impressed with the service I got in the Halifax Branch and might start going back more for some things.

Anyone else had good experiences with the LBG Branches?

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ApTap offers through the Lloyds app.

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I was having issues when trying to add the card where it would not show in the app proper and when I try to add the card manually, it said not supported answer phone call to customer services. They said I had been issued some sort of restricted card.This was all sorted out within the same phone call

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Been moving money around, and animations in the app are quite nice and subtle.

Anyone going to brave ordering a new card?

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Found this branding pack on X?

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My partner has just had a similar thing. He had a letter sent from the Lloyds Switching Team and the house number was changed from 5 to 3E. Some kind of bug somewhere!

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I’m awaiting the first person…

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I’ve gone!

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You’ll soon be able to edit the app how you’d like, quick action menu what u want there, account orders, tiles arrangements

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This sounds promising!

Already done.

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No promises, but there is some work happening on how to best implement that

Did you re-add your card, or did it auto update?

Just re-add via card management from Lloyds app it’ll update

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Already ordered twice in the past 3-4 months, lol.

1 Like