Today I helped my mum open a Monzo account. Like most people, I noticed she was enjoying the user flow until it came to load the account with money - somehow (in my limited experience) people seem to think it is Monzo’s fault that their legacy bank makes it difficult to add a new payee and I’m often met with comments like “And now I have to go get my card reader? Why? That’s such a faff, you told me using Monzo would be easy!”
Anyway, as a workaround, I suggested my mum use her Monzo.me link to pay in an initial £100 so she could use Monzo for a while and see that the benefits outweighed having to dig out her card reader etc.
Her Lloyds visa debit kept auto failing when it got to the 3D secure and I wonder if anyone else had noticed this? I wonder if Lloyds is being a bit sneaky to make trouble for the competition or am I being paranoid?