Just trying to get a feel for why you think monzo would be more susceptible to fraud than other banks - I would think the opposite would be true here Monzo’s fraud prevention systems seem rock solid just take a look at how many topics get created on the forum for “my card was blocked because reasons”
But isn’t this a ‘Monzo Poblem’ and not an issue that a shop would have or even know about? The money is in the account, MasterCard operate the transactions - is it just the fact its Hot Coral and it burns their eyes so they don’t like it
I’m not questioning the method of identification. I’ve seen a number of examples where someone was turned down for a Starling account but managed to open a Monzo account. Also, there appear to be a number of people who have managed to open a Monzo account but then got the account frozen due to suspected fraud.
I may be completely wrong but Monzo’s criteria for opening accounts seems to be a bit more relaxed than other banks.
I’m not knocking Monzo, I think it’s good that they allow people to open an account when other banks may turn them down. I’m just suggesting that, perhaps, the downside of this is increased levels of fraudulent activity.
I know that there were examples of this happening with Starling too. When you look at the likes of TrustPilot where disgruntled fraudsters post negative reviews after being found out, there seems to be a lot of occurrences with Monzo compared to other banks.
Does this automatically correlate to providers not accepting Monzo cards though? Granted the “ease of access” to a Monzo account as compared to a legacy but isn’t all the infrastructure there to allow for payments to Monzo - is it just an ignorance point?
Lets say my only card is Monzo and they refuse to take my card (but they take mastercard) can they actually refuse it, if its based on a ‘personal preference’ to not take Monzo I should surely be able to pay with my Monzo card nevertheless.
I’m just speculating as to why a major national retailer may have taken the decision to block all fuel sales using a Monzo debit card. Hopefully we’ll get a full explanation soon that will end all of this guesswork!
No I take that point, I was just seeing what your thoughts were on other retailers “banning” the use of Monzo cards.
If they’ve just decided out of the blue to block on fuel but not in-store it seems like an oversight somewhere rather than a conscious decision to not allow Monzo (do we know if any other fintech/challengers were affected?)