How do I access the live chat? With 1 Monzo worker
Go to the help section in the app and search for ‘contact support’
Although the 1 worker is optimistic
Look at the description in @Anarchist profile
Well, it is always one worker
one at a time
It’s not live chat, really. You send a message and wait for a notification that someone has replied. It might be minutes, it might be hours.
As for one Monzo worker; it depends on the nature of your query.
Monzo group chats are something I didn’t know I needed until now. I might start a feature request