Live chat

[Mitch_allmark (Mitchell Allmark)]

How do I access the live chat? With 1 Monzo worker

[Rat_au_van (Em)]

Go to the help section in the app and search for ‘contact support’

Although the 1 worker is optimistic

[Anarchist (Press ‘Help’ search ‘Contact us’ or email help@monzo.com or call 0800 802 1281)]

@Mitch_allmark

How do I access the live chat?

It’s not live chat, really. You send a message and wait for a notification that someone has replied. It might be minutes, it might be hours.

As for one Monzo worker; it depends on the nature of your query.

[Ordog]

@ndrw

Well, it is always one worker

one at a time

Monzo group chats are something I didn’t know I needed until now. I might start a feature request

[bdkeita (Badou Keita)]

I cannot received payment from money won on football betting

[Doug_hboy (Always be alert because the World always needs lerts.)]

What is this link and how did you get it?

Contact Monzo via Chat | Quite Yellow Studio

Why can’t this link be accessible within the app instead of searching for it?

[Doug_hboy (Always be alert because the World always needs lerts.)]

Thanks. It’s very useful