Do you gain a positive return on it?
Similar but not the same. The Legacy customers received interest, the Suppers received nothing at all so they get a refund.
Forgot about the interest, they should still refund you in my opinion as they don’t offer swag any more or metal card price draws (which was later added to legacy, see below) 
But our current thinking is that once we’ve fully tested metal cards (hopefully towards the end of September) we’ll start running prize draws for all new customers who’ve bought the Supporter bundle and for all customers who’d signed up to Monzo Plus previously, but haven’t had a chance to switch to The Supporter.
From: We're rethinking Monzo Plus bundles (and some other updates!)
Nope 
I was one of those who had it from the testing phase and I’ve never been allowed to add features.
Tell the complaints team that as they seem to think we were allowed 
They really should just refund all Plus payments if asked. The whole thing has been a total mess and it is continuing to be so.
It’ll end up costing more dealing with all the complaints/customer service chats
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Did they phone you with their verdict?
Fair enough but I’ve already expressed my thoughts on people buying Plus (or anything else for that matter) based on a company’s hopes and thoughts for future offerings.
Anyway my point with my first reply is that there are now lots of different types of Plus customers out there and some will be entitled to a refund and others won’t. Even if their packages are “effectively” the same they’re not.
Nope, sent me a PDF letter via chat - I’ve never once spoken to anyone over the phone.
I’d be happy if everyone got a refund. Using the excuse of legacy Plus users not getting one because they’ve already built features for it is pretty weak. As others who were legacy got a refund (the full year in some cases) that should set a precedent.
Here’s my latest reply.
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Then get out! You can always join back up if Monzo provide something of use to you.
So what are we meant to do / what’s happening?
Do we all just sit here paying £3 / month and wait for Monzo to get their act together?
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I cancelled mine about 2 weeks ago
The way I view it, I’ll either get a full refund of what I’ve paid - which isn’t a huge amount - or I’ll be (one of the) first-in-line for new features which may be of greater value.
Good luck.
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Which version of Plus are you on? I got a cancellation and refund (for the fees paid so far) from the same COp just yesterday. I was on the £3 early bird Plus.
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Quite a few of us Early Birds have been told we can’t have refunds. The inconsistencies are crazy.
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I’m on the early bird Plus as well. It’s gone to a complaint now so will include that in the email.
Strange. It wasn’t a particularly difficult conversation for me. 
I wasn’t initially offered a refund but in my second message I did say that I’d signed up on the promise of being able to add features at a later date. I was then refunded within a few minutes.
I’ve put all of that in a response to them, they’ve got 15 days to reply so I’ll see what comes from it.