I did the same and also received a result which was satisfactory.
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Hi everyone! Just a quick update that we’ve now cancelled all Supporter bundles for Monzo Plus, and sent out emails to everyone affected.
We already emailed everyone on the Support Bundle at the end of September, and refunded them for the time they paid for (plus interest). And now we’ve fully cancelled any active Support bundles themselves.
Thanks!
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If you had the benefit of the service (even if you didn’t explicitly use it), then Monzo are quite right not to offer a refund, surely? Like a gym membership that you didn’t make use of, you cannot expect a refund just because you didn’t go.
What plus bundle were you on?
For what it’s worth, there’s plenty of people in this thread who made a complaint on the grounds the service wasn’t delivered as advertised, and were able to get partial or whole refunds.
Monzo have been a bit spotty in refunds on Plus, it seems, but people have been able to get some money back,
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The people who got the refunds were broadly the people who could demonstrate a particular something in their case wasn’t as advertised. To the best of my recollection, these were early plus sign-ups who’d not gone through the full flow so didn’t have any of the bolt-ons (eg travel insurance). In their case they were promised that they’d be able to bolt-on packages down the line, but the bolt-ons never came and were dropped. And that’s why in those circumstances they could put down an argument for a refund.
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Please move this into where it’s meant to be, but is there any reason why I’m still paying for Monzo Plus?
I don’t mind if it’s simply going to the company coffers - although I’ll gladly accept a swag bag…
Surely you’re the only one who can answer this? The option to cancel has been available for a while.
I know, but I was wondering if there were actually any downsides to cancelling.
I mean, they won’t send me a new card or take away my MonzoMe name, so technically I’m assisting with paying interest, no?
If you’re not using the travel insurance or you’re making less back on your interest than you are paying, then there’s no downside in cancelling
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I really do not get the mentality of happily giving your bank money for literally nothing 
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With the greatest of respect to all involved, I don’t see Monzo as a bank, yet.
And whilst I’m by no means flush with cash, £3 a month won’t break the bank.
And I guess my £3 a month won’t break the bank, either.
They are, quite literally, a bank.
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How we see things and how they are rarely align. That doesn’t change the reality of how things are in any way.
Deep…
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I was going to draw a Brexit parallel as well…but thought better of it.
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Well, even Monzo doesn’t want to be a bank at some later stage*, so go figure.
(*the CEO has said as such)
I’ve just yesterday ordered myself a new card, my first as a legacy Monzo Plus member still and no issues with the card, but a nice little surprise of the Swag Monzo Logo, Chip cutouts.
Nice little addition which would not have expected to still be included.
Also card quality is good and on par with my Previous card
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Did you not get all that stuff first time round? I got a t-shirt and a pin badge too 
Ha some of us didn’t get anything.
Mess.
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