Hopefully not doubling up on anyone else’s suggestion here, but is there any way the Direct Debit history / search visibility could be enhanced?
I have several DD instructions with the same provider (in this example, LV=). I have home and vehicle insurance with them, both of which have recently renewed. As part of the renewal, new instructions were setup (why they couldn’t continue on the old instruction I don’t know!), so I’ve jumped from 2x, to 4x DD’s with the same provider - all of which are for different amounts due to policy changes.
There’s no simple way to identify those which are “current”. Given that the provider is the same, when I look at the payment history within the DD settings search returns all payments associated with LV=. Logic says that the two most recent payments (for different amounts) are the correct instructions and I can delete the old ones, but the chance of deleting the incorrect one makes me nervous…
What would be ideal would be a “history” interface for each DD, returning only the transactions relating to that instruction against each date (First Direct did this). Based on that I could see clearly which were the old instructions based on dates taken, and could safely delete them.
I know I could do this based on reference, payment amount, historical searching etc. but it’s not as simple as it could be IMO. I don’t like having DD’s sitting around unnecessarily - I want to be able to quickly see those that are still relevant based on historical transactions within the DD interface.
Kelvin
