I rely heavily on the ‘Left to Pay’ figure in my Bills pot to ensure that I have enough money in the pot to cover my outgoing direct debits and scheduled payments. This figure used to be spot on and I could move excess money out and spend it elsewhere if it was a flush predicted month.
I’ve noticed the last two Direct Debits I’ve set up in the past few months do not reflect in this “left to pay” figure anymore and as such it’s often wildly inaccurate and not accounting for these upcoming DDs. I’ve given it a few months to see if the app just needed to ‘learn’ the pattern of these DDs to be able to predict them, but it doesn’t seem to be the case.
Of note, all my other DDs and scheduled payments say “monthly on X date” underneath them - but the latest two just say “last paid X date”. It’s almost like the app doesn’t recognise them to be recurring and is therefore not expecting them to come out again.
It makes total sense. Unfortunately. I’ve had a Direct Debit ‘stuck’ at the top of both the ‘Bills Pot → Upcoming’ list (also showing ‘Last Paid 30th May’) and also in the ‘Payments → Scheduled → Subscriptions and Direct Debits’ section for nearly 2 years now.
In my case, the one that’s stuck at the top of my list(s) is definitely a D/D
Was set-up by submitting a D/D form, recognised & reported as a new D/D by Monzo back in 2021 and has all the same transaction details as any other (‘working’) D/D
Thanks. I’d have to time it properly - the next one is due on the 30th, so I may try & cancel a few days after, leave it a week & then contact the merchant to reinstate.
I’m having the same issue with ‘left to pay’ not reflecting current direct debits.
Is there any sign of a Monzo fix for this?
Seems a bit rubbish to have to cancel a direct debit to get it to work right…