Hi @Daraav new joint account cards are almost ready and youāll be asked in app if youād like to swap your joint account card for a new one. Hereās a sneak peek of what it looks like:
Thereās a wiki thread around sort code acceptance. Thames Water doesnāt look like they have updated their sort code list in quite a while! Eon thereās a workaround by phoning or using live chat and asking them to cancel the direct debit and then setting up a new one and it should work