Known issues / bugs 🐛🐜🐞

[alexs (Alex Sherwood)]

I requested this here but apparently the decision to open the window in that screen was deliberate

Support window should open in Conversations tab

This is only minor but…every time I need to pick up on a conversation that I’m having with support, when I open the (Intercom) chat window via the Chat With Customer Support button, it opens in the Mondo Team tab & I have to swipe from the left or click the back arrow to navigate to my existing conversations. This slows users down unnecessarily & Mondo can change this (other apps using Intercom open in Conversations). Since new conversations can be started from the Conversations tab, there’s n…