Kicked out of the app after downloading an update

[alexs (Alex Sherwood)]

@LastNameJesus

Also, I’ve just gone through the process of signing up and it’s asking me to top up another £100 when I have existing balance left on the account. Again, what’s going on folks?

Does the resolution from this post solve your second issue?

App asking me to topup

I have just received my card and opened the app to start using but the app is asking me to top up to activate…I have already topped up £100 to be sent the card. Anyone else get this and if so, how did you get around it? [image]

@andyyy

Worked this out myself - the app wanted me to type in the details off my mondo card.

Maybe the instructions need changing as it was very confusing!